- Pricing posture
- Granola currently offers Basic at $0, Business at $14 per user per month, and Enterprise at $35 per user per month, with plan differences around unlimited history, integrations, billing and user management, SSO, org-wide auto-deletion, sharing/API controls, and model-training defaults. Otter currently offers a free Basic plan plus paid Pro, Business, and Enterprise tiers with differences around transcription minutes, import limits, meeting duration, conversation history, concurrent meetings, storage, integrations, and admin controls. Check each vendor's current monthly and annual plan limits before procurement.
- Privacy posture
- Granola review should focus on manual start/no bot behavior, no stored audio, transcript and note storage, sharing controls, model-training opt-out or Enterprise default-off settings, SSO, deletion, and org-wide retention controls. Otter review should focus on meeting-bot attendance, recording notices, participant consent, transcript sharing, imports, exports, conversation history, data access controls, and deletion/retention. Both require clear meeting-type exclusions before rollout.
- Main caveat
- Review workflow fit, budget, and privacy/security needs before standardizing either option.
- Source caveat
- Pricing and privacy/security checks come from the linked tool pages and should be reviewed before purchase.